At Meateat, we strive to deliver fresh chicken and meat products to your doorstep promptly and efficiently. This Shipping Policy outlines the terms and conditions related to the delivery of your orders.
1. Delivery Areas
- We currently deliver to selected locations within Thane
- Availability of delivery services may vary based on your location.
2. Delivery Timings
- Orders placed before 7:00 AM: will be delivered the same day, depending on product availability.
- Orders placed after 9:00 PM: If you place an order after 9:00 PM, your product will be delivered the next morning starting at 7:00 AM, depending on product availability.
- Availability of delivery services may vary based on your location.
- Standard delivery hours are from 7:00 AM to 9:00 PM.
3. Delivery Charges
- Free Delivery: Free delivery is available for all orders.
4. Order Processing
- Once your order is placed, you will receive a confirmation email or SMS with the details.
- Our team carefully prepares and packages your order to ensure the freshness and quality of the products.
5. Delivery Guidelines
- Please ensure someone is available at the delivery address during the scheduled time to receive the order.
- Our delivery executive will attempt to contact you upon arrival. If the delivery fails due to incorrect address or unavailability, re-delivery charges may apply.
- For safety reasons, delivery personnel are not allowed to enter your premises.
6. Delays or Issues
- Orders can be canceled before dispatch. Once dispatched, cancellations are not allowed.
- Refunds for canceled orders will be processed according to our Refund and Returns Policy.
6. User Obligations
- While we aim for timely delivery, delays may occur due to traffic, weather conditions, or unforeseen circumstances. We will keep you informed in case of any delay.
- If you experience any issues with the delivery, please contact us immediately at [mention contact details].
7. Perishable Nature of Products
- Our products are perishable, and it is advised to refrigerate them immediately upon delivery to maintain their freshness and quality.
- Once the order is delivered, we cannot be held responsible for the condition of products left unattended.
8. Order Tracking
- You can track the status of your order via our website or by contacting our customer service team at [phone or email].
9. Cancellations and Modifications
Orders can be canceled or modified before they are dispatched. Please contact us promptly for any changes.
Once the order is out for delivery, it cannot be canceled or modified.
12. Contact Us
If you have any questions or concerns regarding our Shipping Policy, feel free to reach out:
- Email: info@meateat.com
- Phone: +91 98677 46537
Thank you for choosing Meateat. We are committed to ensuring a seamless and fresh delivery experience for our customers!